IASPL - Frequently Asked Question's


	• Customer Care	<< BACK TO FREQUENTLY ASKED QUESTIONS
	Q	When there is a problem in my website whom should I contact?
	Ans:	Please feel free to contact our Customer Care Department which is available 24 x 7 x 365 of InfoArcade. Below are the communication details : Email : customercare@infoarcade.com. Phone :- 91 - 40 - 7760565 / 7760551 / 6317199. Customer Care :- (0) 98490 54860. Fax : 91 - 40 - 7761774. Please mention the exact problem clearly and indentify yourself by giving the address.
	Q	Is this customer care service a free of cost?
	Ans:	Yes! When you Design, Develop & Hosting with us. YOU are our valuable customer and we have to take care and attend to your problem in all promptness.
	Q	Can you tell me how to check my POP3 e-mail?
	Ans:	As soon as the site is hosted our, Customer Care Executive comes and demonstrates to you about the ways and means of using your website and e-mail.
	Q	If I have to update my site, to whom I have to inform or can I update the site myself?
	Ans:	You can update your site, but provided you know very well about the technical aspects. Otherwise it will be a problem to you. Please inform to customer care department either by mail or by phone. Before calling make sure that you have all the updation version of your site inputs ready with you. We suggest you to take the print out and make the desired changes in the print out of your website. When the same is handed over to our customer care department they will attend to it in all promptness and update the site to your entire satisfaction.
	Q	Can you give the technical support / customer care number and e-mail address?
	Ans:	Email : customercare@infoarcade.com, technicalteam@infoarcade.com. Phone :- 91 - 40 - 7760565 / 7760551 / 6317199. Customer Care :- (0) 98490 54860. Fax : 91 - 40 - 7761774

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InfoArcade A2, Imroze, Behind Shoppers Stop, Begumpet, Hyderabad - 500 016. INDIA.	Phone	:	91 - 40 - 7760565 / 7760551	TOP
	e-mail	:	enquiry@infoarcade.com
	Fax	:	91 - 40 - 7761774